This End User License Agreement (the “Agreement”) is entered into by and between “Host” (hereinafter defined) and the company (the “Company”) providing access to the credit information retrieval web site (the “Web Site”) and the customer electronically accepting the terms hereof, (“Customer,” “You” or “Your”) and is effective (the “Effective Date”) upon Customer’s receipt of a username and password enabling access to the Web Site.
ACCESS TO THE WEBSITE
Company and Host (hereinafter, the “Parties”), each a “consumer reporting agency” and a “reseller of consumer reporting services” as such terms are currently or hereafter defined in the “FCRA,” hereby grant to Customer, a nontransferable, nonexclusive license to access the Company Web Site, hosted by Real ID, Inc., (“Host”) a Delaware Corporation, during Customer’s normal hours of operation, solely for the purpose of performing credit research and related work in the regular course of Customer’s business. Customer understands and agrees that its access to and use of consumer credit and other information (“Credit Information”) from one or more of the national consumer credit reporting agencies, Trans Union, Experian, Equifax (“Credit Bureaus”) and/or other data (“Data” and together with Credit Information, “Information”) from various vendors and data repositories (together with the Credit Bureaus, “Repositories”) through the Web Site is subject to requirements imposed upon Customer by the Repositories, as well as applicable local, state and federal laws. Customer agrees to comply with all such Repository requirements and such requirements are incorporated herein by reference. Customer further acknowledges and warrants that: (a) it shall sign an appropriate agreement to obtain its own credit Repository subcodes (“Subcodes”) directly from such credit Repository; (b) it has received copies of, has read, understands and agrees to abide by and accept responsibility for accessing, processing and using the Information in accordance with the Fair Credit Reporting Act, 15 U.S.C. §1681 et. seq., (“FCRA”) as amended by the Fair and Accurate Credit Transactions Act of 2003 (“FACTA”) and thereafter from time to time, the Gramm-Leach-Bliley Act of 1999 (“GLBA”), the Driver Privacy Protection Act (“DPPA”), the laws of the applicable state issuing Motor Vehicle Records (“MVRs”), and with the requirements of the Repositories providing access to the Information, as well as all other applicable local, state and federal laws governing access thereto; (c) compliance and keeping up to date with such requirements and laws is the responsibility of the Customer; (d) in order to receive consumer Information through the Web Site, it shall have and continue to have, a “permissible purpose” as defined under the FCRA and the Parties must otherwise be permitted to provide access to such Information by the Repositories and under the FCRA and other applicable laws; (e) it shall establish and enforce all necessary procedures to prevent unauthorized access to the Information through the Web Site; and (f) Information will not be altered from the form in which it is received. The Parties hereto, as well as the Repositories, reserve the right at any time and without prior notice to limit Customer’s access to the Web Site in order to perform repairs, make modifications or enhancements, or per industry, contractual or legal mandate or as a result of circumstances beyond their reasonable control.
INQUIRIES REGARDING INFORMATION
All questions or comments concerning the availability or delivery of the Information should be directed to Company at the address, phone and fax numbers indicated on the Web Site. Questions or comments regarding the material contained within the Information itself should be directed to the Bureau, Repository or other official custodian of the public record. Customer further agrees to provide the relevant Bureau’s or Repository’s name, address and phone number to any subject of the Information who has questions or comments about the Information. During an inquiry, the subject of the Information has the right to learn the name of the Customer ordering the Information and has the right to see the Information ordered by the Customer.
PASSWORDS
To permit authorized Customer personnel to process Information through the Web Site, Company shall assign username(s) and password(s) to Customer. Customer is responsible and will be billed for all use of the services used under the usernames assigned to it. If Customer learns or suspects that unauthorized use of its account is taking place, Customer shall notify Company immediately and Company will replace the password.
SOLE USE
The Information accessed through the Web Site is for the sole and internal use of the Customer and except as permitted by a separate writing signed by all parties, may not be resold, sub-licensed, distributed or in any way delivered to any third party for any purpose not authorized herein. Customer agrees that it will secure consumer credit and other information on individuals solely for its use in credit, collection, underwriting or employment transactions between itself and the individual to whom information refers and/or for such other “permissible purposes” related to a business transaction as are defined by the FCRA and that it will neither request nor use any such information for any other purpose.
OTHER LEGAL REQUIREMENTS
Customer agrees: that it will obtain and retain on file appropriate consumer credit applications or release, and/or authorization forms from any credit applicant, job applicant or other individual on whom such a report is sought; that it will disclose to each such individual as and when required by law, that consumer credit Information and other information (if applicable) will be sought on such individual; that it will advise the individual when credit is denied, terminated or changed or when an application is declined, based in whole or in part on the consumer credit Information (adverse action notices in such case to include name and address of applicable Repository); that it will retain the applications or releases and/or authorization forms described above, along with a copy of the consumer credit Information, for a minimum of sixty (60) months and promptly make available such applications and authorizations/releases to the Parties or Repositories upon request; and that it will take all reasonable precautions to ensure that consumer credit and other Information on individuals will be held in strict confidence, disclosed only to those of its employees whose duties reasonably relate to the legitimate business purpose for which the Information was requested and not disclosed to any other person in whole or in part unless required by valid subpoena or court order.
INDEMNIFICATION
Customer agrees to indemnify and hold harmless Company, Host, the Repositories, their parents, affiliates and/or subsidiaries and their officers, directors, employees and shareholders from any and all damages, costs, expenses or penalties (including reasonable attorneys’ fees) and any other liabilities imposed by local, state or federal laws or regulations or claims by any third party which result from or arise out of any breach by Customer by action or omission of any warranty or term contained herein or any misuse by Customer of any Information accessed through the Web Site.
RETURNS & REFUNDS — ALL SALES FINAL
All sales are final. We do not provide refunds of online purhcases unless indicated otherwise on the product page. Once you purchase a product and we make it available to you, you are responsible for downloading (if applicable), printing or otherwise confirming your ability to access the product. If you are unable to complete a download or access a purchased product, please contact customer service for assistance.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
NEITHER THE PARTIES NOR THE REPOSITORIES MAKE ANY REPRESENTATIONS OR WARRANTIES REGARDING THE PERFORMANCE OF THE WEB SITE OR THE DECISIONING, MODEL(S), ADVICE, ASSISTANCE OR MATERIALS SUPPLIED OR PROVIDED THEREUNDER. THE INFORMATION ACCESSED THROUGH THE WEB SITE IS FURNISHED BY VARIOUS REPOSITORIES. THE INFORMATION IS PROVIDED “AS IS” AND NEITHER THE PARTIES, NOR THE REPOSITORIES IN ANY WAY WARRANT OR ASSUME ANY LIABILITY FOR THE ACCURACY AND/OR COMPLETENESS OF ANY INFORMATION ACCESSED THROUGH THE WEB SITE. CUSTOMER ACKNOWLEDGES THAT NEITHER THE PARTIES NOR THE REPOSITORIES WARRANT OR GUARANTEE THE TIMELINESS, CURRENCY, ACCURACY, ADEQUACY, COMPLETENESS, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE WEB SITE, THE INFORMATION OR ANY OTHER INFORMATION, PRODUCTS OR SERVICES PROVIDED VIA THE WEB SITE AND ALL SUCH WARRANTIES ARE SPECIFICALLY DISCLAIMED.
CUSTOMER ACKNOWLEDGES THAT EVERY BUSINESS DECISION INVOLVES THE ASSUMPTION OF A RISK AND THAT THE PARTIES DO NOT AND WILL NOT UNDERWRITE THAT RISK IN ANY MANNER WHATSOEVER. In the event the Parties are found liable for any cost or damage suffered by Customer, liability is hereby limited to the fees paid by Customer for the particular Information in question. The remedies set forth in this paragraph and termination of this Agreement are Customer’s exclusive remedies for claims or damages arising out of or relating in any way to this Agreement or the Information, products or services provided hereunder. IN NO EVENT SHALL THE PARTIES OR ANY REPOSITORY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES.
OWNERSHIP OF LICENSE AND CONFIDENTIAL INFORMATON
Nothing in this Agreement shall be construed to convey to Customer any right, title or ownership interest in the Web Site or in the intellectual property rights relating to the Web Site or the software or documentation relating to such. All rights, title and interest in such, whether or not in the nature of copyright, trade secret, trademark, service mark, trade name, patent or otherwise, vest solely in the proper Parties.
Customer acknowledges that the Parties consider the Web Site and the software and documentation relating to such to include confidential trade secrets, to include confidential information and to be proprietary to the proper Parties. Customer agrees to hold all technical information relating to such as it may learn in trust and confidence, in the same manner that Customer holds its own confidential information of like kind.
Each party to this Agreement agrees that all proprietary information disclosed to it by the other parties, including without limitation this Agreement, the Information and any usage statistics, shall not be disclosed to any third party, other than the applicable Repository, and shall be used only for the purpose described in this Agreement. Each party to this Agreement agrees to treat all proprietary information of the other parties in the same manner in which it treats its own proprietary information, including prohibition of and sanction against the use of such by any third party for direct or indirect gain and against any employee, agent or associate of a party to this Agreement so revealing and/or using such information for direct or indirect gain.
GENERAL PROVISIONS
This Agreement shall be governed by and construed in accordance with the sole and exclusive law, jurisdiction and venue of the State of New Jersey and may not be assigned in whole or in part by Customer without the prior written consent of the Parties. Except as set forth otherwise herein, all notices required or permitted hereunder shall be in writing and shall be sent via registered or certified US mail return receipt requested, overnight carrier or hand delivery to the other party. Performance by the Parties or the Repositories may be subject to interruption and delay due to causes beyond their reasonable control such as acts of God, government, weather, fire, power or telecommunications failure, inability to obtain supplies, breakdown of equipment or interruption in Bureau services or communications, for which no liability shall be incurred. If any provision of this Agreement is held to be illegal, invalid or unenforceable under the applicable laws of any jurisdiction to which this Agreement is subject, all other provisions shall survive. Each party shall have, in addition to any other relief at law or in equity, the right to injunctive relief to redress any breach of this Agreement by the other party. Customer may not hire any employee of (or contractor/consultant to) the Parties engaged in fulfilling the terms of this Agreement without the prior written consent of the proper Parties. This Agreement shall be binding upon and inure to the benefit of the successors and permitted assigns of the Parties and Customer.
By electronic signature hereto, Customer agrees, acknowledges and consents that the Information will be for its exclusive use in its credit, insurance, or other business decisions and that all consumer credit reports and allied information will be held in strict confidence. Further, use of such information for unfair or deceptive practices is strictly prohibited and information on current or prospective employees will only be secured by designated authorized representative(s) of Customer. Additionally, Customer hereby expressly nominates and appoints Host as its “Agent” for the sole and limited purpose of obtaining access to Credit Bureau Information over the Internet in accordance with Credit Bureau policies, thereby giving its express permission to the Credit Bureaus to relinquish and provide Host with any and all related information to facilitate same from time to time. Customer employees are forbidden from obtaining Information about themselves, associates or any other employee, except in the performance of their official duties. Finally, Information will not be disclosed to the subject of the information except in the case of adverse action; and in addition such subject(s) will be referred, upon need or legitimate inquiry, to the Credit Bureau office identified on the consumer credit Information.
Customer shall not be permitted access, if it is a business which is considered restricted by Host, the Repositories or legal policy, as amended from time to time. Customer agrees to a compliance review, including a principal criminal and consumer credit background check and to an on-site inspection at its premises at its cost prior to commencement of service hereunder, to include inquiry into and/or review of its need for access, procedures and processes in acquiring Information, security practices and other measures in place to ensure compliance with the terms hereof and to periodic audit of similar nature for reassurance thereafter.
During the Term of this Agreement and continuing for one (1) year after termination, the Parties may at any time, after reasonable prior written notice and at mutually convenient times during normal business hours, audit Customer’s compliance with the provisions of this Agreement and the legal requirements applicable to it, including the FCRA and any other applicable laws or regulations, via on-site visits and/or document requests.
ACKNOWLEDGMENT AND ACCEPTANCE
Customer agrees, acknowledges and consents on behalf of his or her business, that it has thoroughly read, understood and agreed with this Agreement and the terms contained herein as written and certifies and represents that he / she is authorized to accept on behalf of the Customer. Customer further agrees, acknowledges and consents that it has independently evaluated and weighed the risks and benefits of participating in this Agreement and Customer has agreed to all the terms of this Agreement without reliance on any representation, guarantee or statement existing outside of this Agreement. The terms set forth in this Agreement constitute the entire understanding and agreement between the Parties and Customer with regard to the subject matter contained herein and any previous or additional or different terms or conditions, verbal or set forth in any other document shall be of no effect. This Agreement may be modified or waived only in writing, signed by all parties. Customer agrees, acknowledges and consents that its electronic signature constitutes acceptance of this Agreement, which may be transmitted electronically and constitutes a valid mark and will be binding on Customer, with the same force and effect as a signed original. Customer must type its name and press the “I Accept” button to indicate acceptance of this Agreement. Shortly after receipt, Company will send an email to Customer, confirming acceptance and providing instructions about obtaining a username and password and further describing how to begin accessing the Web Site.
Information subject to change without notice.